We build a range of products that enable the users to do better in their professional world. Our products include
- Add-ons for cloud platforms like GSuite and Zoho
- Fillable Document
- Fillable Slide
- Database Browser
- Jivrus Integra Products
- Form Director
- Mail Director
- Form Builder
- Web Apps for cloud platform like Google Cloud Platform and Amazon Web Services
- Jivrus App Studio (for GSuite, for Sheets and for Enterprise)
- Jivrus Works
- Jivrus IoT
What information do we collect?
Personal Information - We collect email address, full name, and photo URL from users through Google account and sign in services or directly in our app.
Account Information - We collect your account information such as plan, validity, history of subscriptions and renewals to the services provided by our products.
Browser Information - We collect information that browser sends when you access our products. This includes IP (Internet Protocol) address, browser name, type, version, operating systems, devices, the pages, the components you visit, the time and date of your visit, the time spent on those pages and other statistics that can be provided by the browser.
Log/Activity Data - We collect logs from our apps to help us investigate issues and improve. We collect activities done by user and performance measures like time taken to execute, throughput.
Location Information - We collect the location of the users when the users accept explicitly to provide location information for services from our products that is requiring location details. This will include GPS, IP address and sensor data from your devices.
We use several technologies to collect and store cookies, pixel tags, local storage, REST calls, logs, and databases. In addition, we use third-party services such as Google Analytics that collect, monitor and analyze information.
How do you use the information?
Provide our services - We use your personal information such as email address to identify yourself and services accessible to you.
Support our services - We use your activity and log details to support our services by investigating, analyzing, and resolving issues faced by you while accessing our products. This also helps us to monitor the outages, blockages or errors in the service and take remedial actions.
Communications - We use your information we collect, like email address, to contact you with information about new features/ releases, newsletters, marketing or promotional materials and other information. If you are interacting with us for any queries, we use your contact information to get back to you.
Security - The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We rely on the underlying cloud platform like Google Cloud Platform to provide security to your information. We do not sell or rent your Personal Information to anyone.
What information do we share?
We share your information only with your consent. Some of the situations include - you are inviting a colleague to join you in accessing our product or you are upgrading the that require your email address to be shared with the payment gateway like PayPal.
We share logs, activities, events that we collect along with the browser information to Google Analytics for visualization and monitoring purposes.
Changes to the policy