Terms and Conditions

Terms and Conditions govern the relationship and engagement with Jivrus Technologies' (collectively referred as we/ our/ us) products, solutions, websites, add-ons, extensions, websites, blogs and services (collectively referred as Service).

Please read carefully before using the Service.

Your use of the Service means your acceptance, adherence and compliance with the terms and conditions.


Fees

Service is offered as either free, paid or freemium models. The fee is governed by the pricing plans effective in each Service.

The fees are charged on subscription basis and billed in advance on recurring in defined frequency as monthly, yearly. The price and frequency of the billing depends on your subscription plan.

The subscription license is attached to user's account (email). You can cancel your subscription any time. You can transfer your subscription if transfer is applicable for your subscribed plan, by contacting our support team.

Your subscription will be automatically renewed unless cancelled. If your automatic renewal fails, you can contact our support team to manually renew. Subscription fees once paid cannot be refunded to avoid payment gateway charges and accounting complications. Your refund requests if any, may be considered on a case-to-case basis at the sole discretion of Jivrus Technologies.

Some of the consultancy, personal support and custom development Services are charged on a fixed-price or hourly rate basis. The price and hourly rate are communicated and agreed upfront before starting the Service.


Accounts

When you use our Service, you create an account with us. You must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


Intellectual Property

The Service and it's internal contents will remain the exclusive property of Jivrus Technologies. You shall not attempt to unpack, reverse engineer, duplicate our Service. The Service is protected by laws of India and foreign countries. Our brands and trademarks may not be used in connection with any product or service without the prior written consent of Jivrus Technologies.


Limitation Of Liability

In no event shall Jivrus Technologies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “as-is” and “as-available” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Depending on Service, it may be constituted of external systems and services (like Google's G Suite platform, Cloud Platforms, APIs, environment etc.) and the availability may be directly impacted by external system's availability. There is no guarantee or warranty for the service availability, up-time, and continuity.

Jivrus Technologies do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.


Others

You agree that we can feature your company logo, website and domain name as a customer in our website.


Support

Your subscription fee does not include support, however, the email effort support will be provided. Please use Contact Us to query or raise a support issue with us. You will get an automated acknowledgement immediately and will get a response within 1 or 2 business days. You can also reach us through email at support@jivrus.com.