Manual Invoice - Process
Note: This is applicable for only Indian Customers who cannot pay via PayPal
What is Manual Invoice?
Users from India who cannot pay via PayPal can raise a Manual Invoice Request to pay via UPI / NEFT/ IMPS
How to make a manual invoice request?
I) Identify the product and plan that you want to purchase.
Example: Form Director and Premium plan
III) Click on "Request Manual Invoice" on the identified plan on the Pricing Page
See the sample below. You will notice "Request Manual Invoice" below "Pay with PayPal" button.
You need to use that on the Pricing Page (not on the below image illustration)
IV) It will open Manual Invoice Request Form. Follow the Steps mentioned in the form
Steps mentioned in the Manual Invoice Request Form
Step 1: Fill this form with correct details and submit
Step 2: You will get an email in a minute with payment instructions to pay via IMPS or UPI
Step 3: Make the payment
Step 4: Reply to the email with the screenshot of the payment
Step 5: Jivrus Support team will provide the license and reply.
Allow up to 1 business hour on weekdays and 4 business hours on weekends/holidays to process the payment.
(Business hours is 9:00 AM to 6:30 PM, requests outside the business hours will be processed the next day)